Kwang
After around 3 months in Canada, I am now fully settled and really enjoy being here. When I was first here, I ran into various small issues , but I received great help from both Sam [authorised agent] and Kyubek [regional manager of the college]. I am very impressed that, even today, I can still get their help, advice, and answers for questions on everything.
First month here, my ATM card was eaten by the machine. Kyubek came to the bank in 10 minutes to totally clear the problem for me: an example of why I feel at ease here knowing that the college can help me with my problems in Canada. I feel comfortable knowing that after payment to the college, Sam does not disappear, not as could have been expected from many of other agencies in Thailand (like that for my friend who went to the UK and told me that the agent never contacted her again after her paid registration). On the contrary, Sam still continues to follow up with me till today to ensure I am fine. He regularly contacts me, even by phone. I also told my friend Noon (who studies at the same college) that we are very lucky to have Sam as our authorised agent, who never charges any commission for our Canadian education, whose study cost is also inexpensive. (Thanks to Sam for also helping to teach me English while I am already in Canada.) Once again, thank you very much, Sam, for your help in all matters.
Kwang (VanWest College, Canada; and Rangsit U., Thailand)